At the SANSEbay we are convinced that good service is the essential basis for starting to build our clients’ well-being.
Guest Relations – Your personal guide
Its beach, its atmosphere, its culture and gastronomy make San Sebastián one of the most attractive destinations for travellers wishing to discover places with soul. Ask at reception and we’ll be delighted to show you Donostia as you’ve never seen it before.
Babysitting service
We can supervise, play with, take care of, provide stimulation for, accompany and look after your children, always with full guarantees of safety and following their parents’ indications.
Experiences with discount
Make the most of our interesting discounts to visit the Aquarium, the La Perla spa and sports centre, or the Eureka Science Museum, among other iconic parts of the city.
24-hour emergency service
We have an emergency telephone service for the exclusive use of our clients, so that you can contact us even in the middle of the night if necessary.
Bike rental
Donostia has an extensive network of cycle paths, known as bidegorris, and natural spaces. Get cycling on one of our bikes and take a ride round La Concha, the Port or the Zurriola. Or simply have a pedal around.
Relaxing massages
At SANSEbay hotel, we care about your stay and your well-being. If your body needs a massage, you only have to request it at reception 24 hours in advance, and you can enjoy for as long as you want and choose the style or benefit that interests you the most from our massage menu.
Coffee bar
Gourmet breakfast
Internet
Free WiFi in common areas
Free WiFi in all rooms
High-speed Internet connection
Accessibility
Lift
Room available with bathroom adapted for people with disabilities
General
Concierge service from 7 am-11pm
Restaurant bookings
Exclusive discounts on activities and experiences
Reception times: 7 am – 11 pm
Emergency phone for clients
Services
Laundry service
Daily cleaning service in rooms
Daily cleaning service in contractable apartments
Smart, environmentally friendly air conditioning
Safe box in all rooms
Bike rental
Babysitting service
Car park
Parking spaces for clients
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